After Customer Cancels Order, Grab Food Driver Eats the Meal Instead Of Being Bitter
These days, it’s easy to get food if you’re hungry because food delivery is just a few clicks away on your phone! What’s sad, though, is that canceling the ordering is so easy, too – and many food orders are canceled by heartless customers after the rider had paid for their food!
Delivery Rider Eats Canceled Order
In a post that has gone viral on Facebook, Michelle A. Pascua shared compelling photos of a Grab Food driver eating a meal outset a shopping outlet. It turned out that his customer canceled their order after the driver paid for and picked up their food!
Because the food couldn’t be returned, the driver decided to eat the meal himself instead of complaining. Now, we should note that Grab Food does reimburse canceled or fake orders such as this one, but the process can take some time, and it’s not easy, which is why the driver just decided to eat his losses literally.
People took pity on the rider, saying that they wish karma on whoever ordered this rider’s food and canceled it afterward.
Others suggested that these food delivery companies should require strict validations for all customer accounts and make them upload photos and other documents to prove they are real people; drivers don’t get as many canceled or fake orders. It may seem hard to believe, but some twisted people open accounts to order food (without paying upfront) and have the meal sent to random places or cancel the order after the driver pays for and picks up the meal.
In the U.S., meal delivery services such as Doordash and Uber Eats usually require the customer to pay upfront, or in some cases, they have the driver pay for the food using a special debit card with the funds on it. However, some services require the driver to pay for the meal out of pocket and reimburse them after the delivery is complete. Some argue this is to ensure drivers deliver the food as promised on time, but of course, this is pretty absurd. Drivers don’t want to waste a lot of time on one order and are certainly not interested (for the most part) in keeping someone’s food.
Another problem with many food delivery services
is that customers can cancel orders at any time, which is horrible for drivers who pay for food out of pocket and who may have wasted a lot of time driving and picking up the order.
And when cancellations happen, drivers who pay for food out of pocket may not have enough money to continue making deliveries for the day, which costs them a day’s worth of pay.
Hopefully, things will change for drivers who work for Grab Food, so they are better protected from dishonest customers.
Thanks for reading. Please be sure to pass this story along to your friends and family. Hopefully, with enough awareness, companies like Grab Food will update their policies to benefit their drivers.
Source:
innerstrength.zone,facebook.com
